San Lorenzo® Gruppo Vezza s.r.l. Reviews 

We have been ordering the Vinaigre balsamique from San Lorenzo for years because we love it and can' t find anything similar elsewhere.
Ordering is easy on line and it is normally delivered within a few days.

I made the mistake to buy a trial of their products. I was not very convinced but decided to try. I did not find them particularly exceptional, I know Liguria and its products, I am aware about quality and I am in a town where I can get equaly good quality (or even better) products including from Liguria.

I tried them and then, I politely said that I am sorry but I am not interested in buying any more. They cannot take no for an answer, no way to make them accept no then or EVER. I have been called dozens of times using internet numbers with codes of different countries, pestered and recalled from hidden numbers if I put down. I work in an international organisation representing regions, including Liguria, so I cannot ignore calls, this is madness. I will have to take serious action with the relevant authorities. I do not like to do so, but the limit for me has been crossed. Please, no need to answer this message with the excuses as for other comments that complain.

I made the mistake of ordering with this company once. Now I am bombarded daily (sometimes more than once) with unwanted telephone sales calls from this company using different numbers from all over Europe so that it’s not possible to block them. Despite being asked several times to remove our number from their lists they keep calling. Don’t have any dealings with them if you want to keep your sanity.

Update 2023-08-01
The company wrote a reply here claiming to be a serious company, that their communication is “normal” and telling me to get in touch with their customer care. No apology. I have absolutely no desire to call them and have yet another conversation with them. They already know who I am and have my home number. They need to take me off their list. They already have 78% 1-star reviews on Trust Pilot. Keep away.

Dear San Lorenzo, after my experience with you I am sure I will not give you my email address. I think you will find that I am the only Peter Evans in Germany who has reviewed you. Apart from that, my telephone number begins with +49405, and I am based in Norderstedt. That is more than enough information to find me in your database and remove me.

Same horrible experience as I have just read. It seems indeed that they are preying on older people. My mother in France was charge 80 euros for a couple a can of tuna, spaghetti, honey and whatever else. Thery are still trying to get more money from her. Somebody that has knowledge, please report to the proper authorities.

Absolutely not worth the trouble or the price. I ordered from this company once, and will never do so again. Their food products are OK, nothing wrong with them, but way too expensive for what they are. Their salespeople are sycophantic and extremely aggressive. After 2 years, despite my repeated requests to stop calling and delete me from their list, they still keep pestering me, calling from different numbers each time. I no longer answer calls from Italy. I also suspect them of selling my contact information to 3rd parties who keep calling from numbers associated with different European countries.

This dishonest set-up is a complete pain in the posterior! Like many others I've read of here, I once (about 8 years ago) succumbed to the cold caller, and bought a few over-priced, mediocre products. At the point where I realised they were putting together my "order" based on my answers to the "survey" questions I said no, I don't want this. What persuaded me was the promise freely volunteered and given that they would never call me again, as they expected me to contact them when I found out how great the products were. LIES! They have badgered me constantly ever since, despite me having categorically stated numerous times I will never buy from them again, that I do not deal with businesses that tell me lies, and that I never want to hear from them again! DO NOT GET CAUGHT BY THIS BUNCH OF ....

Having written on the 15th of December about this company and said "beware" and given them 1 star I have since found them straight-forward and totally honourable in their dealings. They offered a generous discount and I paid my bill which has been acknowledged and they have promised to remove my name from their files. I would not buy their products again because of costs. However I would trust them because of the way they have done business with me. I am writing this in order to present a more up-to-date and fair picture.

Cold called my elderly mother (87 years) and sold her some basic goods i.e. oil, vinegar, rice etc for £78.
In my opinion this company is completely unscrupulous. Beware.

Like everyone else, I was cold-called by Sara Baldi of San Lorenzo. I thought I would try them and received goods that would have cost £29.89 in Morrisons, giving them the benefit of the doubt by always comparing with comparable products and top of the range, and the difference was still ridiculous. A complete rip-off.
I have since been offered a substantial discount which I have accepted I would still be very wary.
BEWARE!

They call me many times. Each time, they've "just started calling people in my area".

Allegedly, the low sodium content of the pasta means that it isn't fattening.

I was able to waste more than 40 minutes of their time!

I certainly do NOT trust this company.

I received an unsolicited call from this company despite the fact I'm registered with the consumer preference service not to receive cold calls At first it seemed like it was just a consumer survey about Italian products, but very quickly it became a hard-sell with the caller apparently compiling a package of foods he was going to send me. I repeatedly told him I would not be buying food this way, but he did not listen, just talked over my objections. I was trying to be polite, but ended up saying goodbye and hanging up. I did not give out my address. Avoid this company!

Like so many others, I rcvd a call from ‘Sara’ if that really is her name and thought that I was going to be sent a free sample of their Italian food to try but no, after taking my address (given at speed as I was beginning to suspect the worst), I thought I was being asked to agree to a postal fee of £7. Thankfully no package arrived. However, I was called every day for two weeks, and eventually I answered and discovered they wanted £73. Sound familiar?! I told ‘Claudia’ that there was no way I would have agreed to £73 and told her I wanted to leave it there. I asked for a number I could ring. She gave me: 0080010032003.
I was tempted to ring and challenge but thought it would only start the calls again. Their website is San_Lorenzo.com.
They should be ashamed of themselves. IF they call again, I will forcefully complain on behalf of everyone who has been harassed by this shady company.

I've just read through some of the reviews of this company and am so glad I didn't accept the offer. When I got the call my first question was "are you selling something" because I explained if they were I was not interested. So, like other customers I thought this was a survey, but then began to feel that after each question Sarah was clicking a like on a computer and an item was being assigned to me. When we got to the end and she said that my selection would be sent out and I would be asked to pay £73.00 for it I was surprised. I wanted to say, which bit about "are you selling something" did you not understand. I did ask for a phone number as I said I wanted to check them out with some Italian friends. Sarah was disappointed in me as she said that I sounded so enthusiastic during the call. When you think its a survey you want to be helpful. Thank you everyone for comments. I will not be recommending this company.

I made the mistake of buying an introductory package from this company several years ago. Since then, like other reviewers, I’ve been targeted by sales call on my landline and mobile, though I have no idea where they got my mobile number from. As soon as ‘Marco calling from Italy’ comes on the line I just put the phone down . Hopefully he and his ghastly sales team will eventually get the message.

We used to be regular customers and were well-satisfied, despite the sales pitch becoming ever more pushy over the years. September last year we asked they give us 3-months before calling back. But they have been phoning both on the landline AND mobile EVERY DAY at unsociable hours for EIGHT MONTHS. On principle, they get no more custom from us, ever. Do not engage with this company.

Well I can only report that a woman sounded as the she was trying to do a job..as in earn money.
Initially she explained that I had been chosen to win two cookery books. In my first question I asked her was I paying for the call. She was clearly surprised and said no. After a few minutes of her seeming to need me to answering yes to her questions about food...I interjected and suggested that I probably wasn't the person she was looking for. With palpable sadness she agreed and wished me a good day. This caller was trying to earn a salary. There was ONLY courtesy from her.

I was just cold-called by this company, who said they wanted to "introduce" italian food in my country (Netherlands). Forgot the name of the lady. Calling from an +39 italian number, according to callerID.

At first I thought it was a weird kind of inquiry, but fortunately I found this page in time to ask her where she was going with this, and it turns out she was preparing a shipment with everything I said I liked and was planning on shipping this sample box, and billing me for it too.

Said I was not interested and would never buy something based on an incoming phonecall, so she quickly hung up.

I was just called by a person representing this company. First of all, I have no idea how they obtained my phone number and what gives them the right to call for such dodgy sales.
I listened to the person's offer and life story and as I said I would like to think about it and call them back, they called me a liar and greedy and hung up. Their products may be of good quality but they seem to have really dickish business practices. And 89€ for some pasta, olive oil, salami, and tomatoes seems somewhat overpriced. I strongly advice against buying anything from them.

DO NOT ENGAGE IN ANY WAY WITH THIS COMPANY.. I can't believe they are still open. Having conned my elderly neighbour with some phone questionnaire they then sent her a box of products - overpriced pasta, oil etc. With a bill for £68!!! Between my neighbour, her visiting neice and myself, it has taken around a month plus to get the package collected with DHL saying no answer and either house a number of times and we are in look down here so unlikely! They are now harassing my neighbour again about the package not arriving and have clearly not bothered to check the courier website which says hopefully delivery tomorrow. They have put my elderly neighbour through enormous pressure and stress and have successfully irritated me into leaving this review. DO NOT WRECK YOUR LIFE BY DEALING WITH THIS COMPANY

UPDATE:
F*** OFF SAN LORENZO!!!
***They STILL harass me after I’ve told them to remove my number. I’ve now got 61 different phone numbers of theirs blocked. They threatened me with debt collectors after month of me willing to pay, just not over the phone.***
Harassing Italian food sales people. Don’t get roped in to answering any phone calls from a +39 number like I did. I was sent a ‘trial’ of a box of mediocre Italian goods that cost £73!!! I could have picked up the same quality goods in Tesco for less than £20.
I had told them I wouldn’t pay for anything over the phone and that I would pay online or via PayPal. No invoice was sent. I had on average of 8 calls, a day, 6 days a week from 41 different numbers (+39 numbers). This is harassment. An email or letter would have sufficed.
Keep well clear of these immoral people